Our services.

We elevate ideas from proof of concept to product. Then we refine to solve all customer needs while increasing market value.

Product Strategy

Product Concept Ideation & Design

Product Experience Design (CX & UX)

Product prototyping & Validation

Product Branding & Experience Principals

Product Assessments & Recommendations

Product Content & Microcopy

Product & User Research

We know that no two projects are the same.
Through our process Action, Adventure, Danger & Romance we offer an adaptive approach to meet your needs.

What you get

action

Clear product objectives
Product roadmaps
Feature lists
Product strategy
Value proposition
Stakeholder workshops
Prioritisation & alignment exercises

adventure

Customer research
Customer journey map
Interview recordings
In-depth, bespoke research plan
Customer insights
Revised feature list
Feature mapping and wireframes

danger

High-fidelity designs
Component driven design system
Feature validation and feasibility mapping
Product roadmap refinement
Onboarding and
micro-copy refinement
Copywriting and content creation

romance

Responsive website design
Keyword analysis
Content strategy blueprint
Customer segmentation
Primary and secondary messaging
Information architecture
Customer flows

No project is too big or small, as we flex our team to meet the demands of any challenge.

Book a free workshop

We believe in sharing our observations gathered from all the wonderful projects we've completed over the years. With these four articles below you can start to learn new CX, UX, digital product design and research techniques.

action adventure danger romance

If you have an idea or digital product you want to launch, or you’re looking to really lift your customer experience then get in touch and see how we can help: hello@emdashdash.com